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ITSM & ServiceNow Analyst | Process Improvement
Job in
Crestview Hills, Kenton County, Kentucky, USA
Listed on 2026-06-26
Listing for:
St. Elizabeth Healthcare
Full Time
position Listed on 2026-06-26
Job specializations:
-
IT/Tech
IT Business Analyst
Job Description & How to Apply Below
St. Elizabeth Healthcare seeks an Intermediate IT Service Management (ITSM) Analyst responsible for supporting IT Service Management processes and maintaining the Service Now platform. The role ensures reliable service operations and assists in process improvements.
Key responsibilities include platform administration, collaboration with process owners, and responding to customer incidents. Candidates should have a degree or equivalent experience and at least three years in IT service management.
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