Agile Scrum Master

Overview

Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With 1,700+ team members, 1,500+ AI/data experts, and 100+ prime contracts, we deliver at scale and with purpose.

Weve been recognized as a Top Workplace by the Washington Post for six straight years and named to the Inc. 5000 Fastest Growing Private Companies 13 of the past 14 years. Credence is a welcoming home for those looking to grow and contribute to positive change. We encourage all employees to expand beyond their boundaries, dive into important world-changing Federal challenges.

Credence has an immediate need for an experienced and adaptable Agile Scrum Master to support high-performing, cross-functional teams delivering value through Agile practices including teams building and integrating AI/ML capabilities. The ideal candidate is a servant leader with strong Jira expertise who can guide teams in adhering to established workflows while continuously improving how work flows through the system. You should be conversant in how AI is reshaping software delivery from AI-assisted development tools to the unique backlog and sprint dynamics of ML-focused teams.

Our organization practices core Scrum principles and selectively incorporates Agile scaling concepts. While we supportPI Planning, we do not fully implement allSAFeceremonies or roles. This role requires sound judgment, flexibility, and the ability to apply Agile practices pragmatically rather than prescriptively.

• Facilitate Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
• Coach teams on Agile and Scrum principles, encouraging accountability, transparency, and continuous improvement
• Remove impediments and help teams navigate dependencies, risks, and blockers
• Foster a culture of collaboration, psychological safety, and sustainable delivery

• Serve as aJira subject-matter expertfor Scrum teams
• Ensure teams consistently adhere to established
  
  Jira workflows, issue types, and standards
• Guide teams on proper backlog hygiene, story writing, estimation, and ticket lifecycle management in Jira
• Use Jira dashboards and reports to promote transparency and support data-informed decision-making
• Identify workflow inefficiencies and recommend improvements aligned with Agile best practices

• Support andfacilitatePI Planning activities, including preparation, coordination, and follow-up
• Help teams manage cross-team dependencies and commitmentsidentifiedduring PI Planning
• Apply selectSAFeconcepts when helpful, without rigid framework enforcement

• Support teams that use AI-assisted development tools (code generation, automated testing, AI pair programming) and help integrate these into sprint workflows and team norms
• Understand how AI tooling changes team velocity patterns, code review practices, and estimation and adapt Agile ceremonies accordingly
• Facilitate conversations around responsible AI-assisted development, including quality gates, human review expectations, and when AI-generated output requires additional scrutiny
• Help teams manage the backlog implications of AI feature work, where tasks may involve prompt engineering, integration testing against non-deterministic outputs, or rapid prototyping cycles

• Bachelors degree with 3+ years of experience as a Scrum Master or Agile practitioner
• Advancedproficiencywith Jira, including workflows, boards, dashboards, and reporting
• Strong understanding of Scrum and Agile principles
• Understanding of how AI is changing the software development lifecycle not just as a product feature, but as a development accelerant Demonstrated ability to coach teams and guide behavior change
• Excellent facilitation, communication, and problem-solving skills
• Experience working within defined processes while continuously improving them
• Ability tooperatein a hybrid environment (in-office and virtual)
• U.S. Citizenship with…