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Global IT Employee Services Leader — 24/7 Support
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-15
Listing for:
Nice Ltd.
Full Time
position Listed on 2026-08-15
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, IT Specialist
Job Description & How to Apply Below
NiCE is seeking a Head of Global IT Employee Services to lead worldwide employee technology support, overseeing the 24/7 Global Service Desk and regional teams. You will drive automation, unified processes, and a scalable, modern support ecosystem in collaboration with IT, Security, HR, Facilities, and Engineering.
The role requires 8-12+ years in IT Support/Operations with global leadership experience, plus a strong ITSM and AI-driven support background.
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