Salesforce Administrator, Revenue Operations Growth Strategy & Ops

Salesforce Administrator, Revenue Operations Develop and maintain a scalable Salesforce-based revenue-operations platform across PLG and data integrations

Location:

McLean, Virginia Mountain View, California

Compensation: $128, USD / year

McLean, Virginia;
Mountain View, California, United States

is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with  once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with  at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations.

More than 600+ consumer brands use  to verify communities and user segments to honor service and build more authentic relationships. 's technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative.  is committed to 'No Identity Left Behind' to enable all people to have a secure digital identity.

We are seeking a Salesforce Administrator to serve as the backbone of our Revenue Operations infrastructure. In this role, you will transition beyond standard administration to focus on the technical architecture, AI integration, and cross-platform automation that powers our revenue engine.

The ideal candidate is a systems architect at heart—someone who understands how to maintain a 'System of Record' while integrating it with modern data warehouses, AI models, and product-led growth (PLG) signals. You will be the technical guardrail for our internal automation efforts, ensuring that our systems remain secure, scalable, and highly performant.

This role is 5 days onsite in Mountain View, CA or McLean, VA.

• Infrastructure Management:
  Own the technical maintenance and overall health of the Salesforce instance, including release management, performance monitoring, and technical debt reduction.
• Integrations & Data Warehousing:
  Architect and maintain secure data pipelines between Salesforce and our internal data warehousing (e.g., Snowflake, Big Query) to ensure a single source of truth for all revenue data.
• IT Security & Compliance:
  Partner with IT Security to implement and enforce rigorous governance, SSO, encryption standards, and granular permission sets to protect sensitive customer and financial data.

• Super User Oversight:
  Act as the technical reviewer and governance lead for automation efforts initiated by internal SMEs and super users, ensuring all Flows and logic are scalable and non-conflicting.
• Technical Guardrails:
  Develop and maintain the technical framework that allows business units to build within the system while maintaining architectural integrity.
• Flow & Logic Optimization:
  Refactor complex legacy processes into modern, efficient Salesforce Flows and managed triggers to increase system speed and reliability.

• AI Strategy Execution:
  Support the technical integration of AI tools (e.g., Salesforce Agentforce, Claude or other external LLMs) into the sales workflow to automate routine tasks and provide predictive insights.
• Product Data Ingestion:
  Work closely with Product Engineering to integrate product-usage signals into Salesforce, enabling automated triggers for Sales, Customer Success teams, and our Customers.
• System Evolution:
  Stay at the forefront of the Salesforce ecosystem to identify and implement emerging technologies that can further automate and optimize the revenue cycle.

• Education:
  
  Bachelor's degree in Computer Science, Business Administration, or a related STEM field.
• Experience:
  
  3+ years of Salesforce Administration experience in high-complexity, enterprise-grade environments.
• Technical Proficiency:
  Expert-level knowledge of Salesforce Flow, Process Builder, and a good understanding of Apex/SOQL logic.

• Certifications:
  
  Salesforce Administrator, Platform App Builder, or Data Cloud Consultant certifications are highly preferred.
• Data & AI Literacy:
  Experience with Salesforce Data Cloud, Agentforce, or integrating Salesforce with external AI/ML models.
• Security & Compliance:
  Familiarity with SOC2, GDPR, or other security frameworks as they relate to CRM governance.

• A technical environment where they act as the bridge between 'Business Needs' and 'System Architecture.'
• A fast-paced environment that requires balancing immediate business agility with the discipline to build for scale and look beyond quick-fix solutions.
• A forward-looking team that treats the CRM as a product and is eager to experiment with AI and automation.