IT Support Engineer: Rapid Troubleshooting & Client Training
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-20
Listing for:
Zoom Information, Inc.
Full Time, Apprenticeship/Internship
position Listed on 2026-08-20
Job specializations:
-
IT/Tech
IT Support, Technical Support, Systems Administrator, HelpDesk/Support
Job Description & How to Apply Below
Zoom Info is seeking a hands-on Help Desk Specialist in Massachusetts to resolve complex desktop, hardware, and web application issues. You’ll handle multiple ticket queues, perform remote sessions, and contribute to knowledge bases.
The ideal candidate has 2–3 years of technical support experience, strong Windows and MacOS expertise, AD and Jamf basics, ITIL familiarity, and solid training skills. This is an on-site role with competitive compensation and benefits.
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