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AI-Driven Product & Support Specialist (Equity
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-21
Listing for:
Day AI
Full Time
position Listed on 2026-08-21
Job specializations:
-
IT/Tech
HelpDesk/Support, AI Engineer (Applied/Software)
Job Description & How to Apply Below
Location: Northern
Day AI is hiring for an entry-to-mid level support role in Boston, MA. You’ll help Day AI customers from first contact to resolution, becoming an expert on the platform and its AI-assisted workflows.
You will improve the knowledge base, automation workflows, and overall support processes while surfacing customer feedback to inform product direction. This role suits curious, proactive problem-solvers who care about delivering value.
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