Sr. Director, Enterprise Applications

The Senior Director, Enterprise Applications is responsible for the strategy, governance, delivery, and lifecycle management of ICANN’s enterprise application portfolio. This leader oversees the platforms and systems that support core business functions, including Finance, Human Resources, Procurement, Legal, Corporate Operations, and other enterprise services.

The role is accountable for ensuring enterprise applications are aligned with business objectives, optimized for operational efficiency, secure, scalable, and capable of supporting ICANN’s long-term technology strategy. Working closely with business stakeholders, Product Management, Enterprise Architecture, Security, Data & AI, and Engineering teams, the Senior Director drives application modernization, platform standardization, business process improvement, and enterprise integration initiatives.

The Senior Director provides strategic leadership for the enterprise application landscape, ensuring technology investments deliver measurable business value while reducing complexity, improving interoperability, and enabling digital transformation across the organization.

Define and lead the Enterprise Applications strategy, ensuring alignment with organizational goals, enterprise architecture principles, and digital transformation initiatives.

Own the enterprise application portfolio, including platforms supporting Finance, Human Resources, Procurement, Corporate Operations, and other enterprise business capabilities.

Maintain a comprehensive view of the enterprise application landscape, including application ownership, business capabilities, dependencies, integrations, lifecycle status, and associated risks.

Develop and maintain enterprise application roadmaps that balance business priorities, technical requirements, operational needs, and long-term strategic objectives.

Drive application portfolio rationalization efforts to reduce redundancy, consolidate platforms, optimize licensing, and improve total cost of ownership.

Oversee the selection, implementation, enhancement, operation, and retirement of enterprise applications throughout their lifecycle.

Ensure enterprise applications are scalable, secure, resilient, and aligned with organizational standards.

Lead modernization initiatives, including cloud adoption, SaaS transformation, platform upgrades, and retirement of legacy technologies.

Evaluate and implement AI-enabled capabilities within enterprise applications to improve business processes, decision-making, automation, and operational effectiveness.

Establish governance processes for application intake, evaluation, prioritization, implementation, and lifecycle management.

Ensure appropriate operational readiness, support models, and lifecycle planning for all enterprise applications.

Establish and execute enterprise application integration strategies that enable seamless business processes and data exchange across platforms.

Oversee the implementation and management of APIs, middleware solutions, integration platforms, and automation capabilities.

Partner with Enterprise Architecture teams to ensure application integrations align with approved architectural standards and enterprise technology strategies.

Promote interoperability and data consistency across enterprise systems through standardized integration practices.

Partner with business leaders to understand organizational needs and identify opportunities to improve business processes through technology.

Partner with business leaders to identify opportunities to leverage AI and…