Director, Technical Program Management

Director, Technical Program Management Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms? At Capital One, we’re changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We’re dedicated to helping foster a world where everyone has an equal opportunity to prosper.

We’re a bank, but we don’t think like one. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in.

As a Director of Technical Program Management (TPM) on Capital One’s Cloud Operations Resilience Engineering (CORE) organization, we’re looking for someone that has experience is leading large scale complex programs spanning across multiple lines of business and divisions partnering with both business and product teams to deliver against technology intent for the Integration of two highly diverse technology ecosystems. In addition to the technical program, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve.

• Roadmap Strategy & Execution:
  Define, manage, and track the end-to-end integration roadmap, ensuring all work streams remain aligned with overarching business objectives and delivery timelines.
• Cross-Functional Orchestration:
  Coordinate complex technical work streams across multiple internal sub-teams and infrastructure pillars (e.g., Cloud, Identity, and Connectivity) to ensure seamless operational enablement.
• Solution Engineering & Standardized Patterns:
  Evaluate existing architectural patterns and technology solutions for integration readiness; identify gaps and drive the implementation of scalable, modern solutions where necessary.
• Stakeholder Management:
  Act as a primary liaison between Cybersecurity, Risk, and Line of Business (LOB) partners to facilitate decision‑making, manage risk appetite, and resolve high‑level escalations.
• Program Representation:
  Serve as the designated subject matter expert and lead representative for the organization in high‑level planning sessions and enterprise‑wide program meetings.
• Continuous Improvement & Playbook Development:
  Codify "lessons learned" into a standardized, repeatable integration playbook to accelerate efficiency and consistency for future acquisitions and scaling efforts.
• Governance & Operational Transition:
  Oversee ongoing governance, including controls and compliance requirements, while managing the smooth transition of integrated systems into Business‑As‑Usual (BAU) support models.
• AI-Enabled TPM Delivery:
  Drive the adoption of AI‑powered project management and automation solutions across the TPM discipline to streamline delivery workflows, optimize resource allocation, and proactively identify timeline risks and cross‑functional dependencies.

• Bachelor’s Degree
• At least 7 years of experience managing technical programs

• 7+ years of experience designing and building data‑intensive solutions using distributed computing
• 3+ years of experience in building distributed systems & highly available services using cloud computing services or architecture - preferably using AWS
• 3+ years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross‑functional teams, secure commitments on deliverables and unblock teams to land business impact
• Experience in building systems & solutions within a highly regulated environment
• MBA or Master’s Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require…