Senior Systems Engineer
Listed on 2026-08-22
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IT/Tech
Systems Engineer, Disaster Recovery IT, Cloud Computing: Infrastructure & Operations, Cybersecurity
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Job no: 530178
Position Type: Staff Full Time
Campus: UMass Boston
Department: IT Comm & Infrastructure Serv
Pay Grade: 33
Date opened: 18 Aug 2026 Eastern Daylight Time
Applications close: 08 Sep 2026 Eastern Daylight Time
General
Summary:
The Senior Systems Engineer is a senior technical contributor responsible for designing, implementing, securing, automating, and supporting the University’s enterprise systems infrastructure.
The position works across on-premises and cloud environments, including Windows and Linux systems, virtualization, storage, backup and recovery, directory and authentication services, monitoring, and related enterprise platforms. The Senior Systems Engineer leads complex technical work, resolves significant production issues, and helps establish engineering standards and sustainable operating practices.
The position works closely with Systems Engineering colleagues and partners across Information Security, Network Engineering, Enterprise Applications, Research Computing, Client Services, Academic Technology, and other University departments.
Examples of Duties:
Essential Duties and Responsibilities
- Design, implement, maintain, monitor, and continuously improve secure, reliable, and scalable enterprise systems across on-premises and cloud environments, including performance, availability, capacity, security, and lifecycle management.
- Serve as a senior technical resource for complex systems, cloud, virtualization, operating systems, directory services, storage, backup, automation, infrastructure reliability, incident response, root-cause analysis, and service restoration.
- Lead or contribute to major infrastructure implementations, upgrades, migrations, integrations, and platform-modernization initiatives.
- Develop and maintain automation using scripting, configuration management, infrastructure as code, version control, and other repeatable engineering practices.
- Implement system hardening, patching, vulnerability remediation, privileged-access controls, logging, and other security requirements in partnership with Information Security.
- Support enterprise backup, restoration, disaster recovery, and continuity capabilities, including documentation and regular recovery testing.
- Maintain accurate technical documentation, diagrams, operating procedures, configuration standards, and recovery instructions.
- Serve as a technical lead on assigned projects by coordinating work across IT teams, vendors, and University stakeholders while mentoring colleagues, sharing knowledge, and establishing primary and secondary ownership of critical platforms.
- Evaluate emerging technologies and recommend solutions based on security, reliability, supportability, institutional need, and total cost.
- Provide responsive and professional support to University customers and technical partners.
- Participate in an on-call rotation and perform occasional planned or emergency work outside normal business hours.
- Perform other duties and responsibilities as assigned.
Minimum Qualifications:
- a. Windows or Linux server systems
- b. Microsoft Azure or comparable cloud platforms
- c. Active Directory, Entra , authentication, or federation
- d. Virtualization technologies
- e. Enterprise storage, backup, and disaster recovery
- f. Infrastructure automation and scripting
- g. Systems monitoring and observability
- h. Infrastructure security and vulnerability remediation
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