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Senior SaaS Support Engineer (S4 Expert
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-22
Listing for:
Waystar
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Location: Northern
Waystar in Louisville, KY, seeks an experienced Senior Technical Support professional to investigate and resolve highly complex issues in our SaaS product suite. You will work across logs, configurations, and data, delivering professional client support by phone, email, and ticketing systems.
As a Subject Matter Expert for the S4 product, you will mentor junior staff, contribute to knowledge bases, participate in on-call rotations, and collaborate with engineering to drive continuous improvement
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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