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IT Service Desk Lead — Cloud, Automation & Mentoring
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-22
Listing for:
United States Cold Storage, Inc.
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
Systems Administrator
Job Description & How to Apply Below
United States Cold Storage, Inc. is seeking an IT Service Desk Lead to coordinate advanced technical support and oversee daily Service Desk operations across our enterprise.
You will serve as the primary escalation point for complex incidents, prioritize workloads, and mentor staff to improve service delivery. This role collaborates with Infrastructure, Security, Applications, Operations, and business teams to maintain a secure, stable technology environment, while ensuring alignment with
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