Senior Account Manager

Your Opportunity

Stantec’s Digital Solutions team is seeking an experienced Senior Account Manager – Technology Consulting to lead and grow strategic client relationships while helping organizations solve complex business challenges through technology.

• Serve as a senior relationship leader and trusted technology advisor for strategic client accounts.
• Develop a deep understanding of each client's organization, business objectives, technology environment, challenges, and long-term priorities.
• Develop and execute strategic account plans focused on client success, relationship expansion, and sustainable revenue growth.
• Build relationships across client organizations, including executive leadership, technology leaders, operational teams, and other key stakeholders.
• Identify opportunities to expand existing accounts by introducing new technology capabilities, services, and solutions.
• Maintain visibility into client priorities, budgets, procurement cycles, and upcoming technology initiatives.
• Coordinate Stantec resources and subject matter experts to bring the right capabilities to clients.
• Monitor account performance, pipeline, revenue, backlog, client satisfaction, and growth opportunities.

• Develop new client relationships and identify opportunities for Stantec's technology consulting services.
• Lead client discovery sessions to understand business problems and translate those needs into potential technology solutions.
• Develop and maintain a strong pipeline of qualified technology consulting opportunities.
• Lead or support proposals, presentations, demonstrations, statements of work, scopes, budgets, and contract negotiations.
• Collaborate with Stantec business leaders and technical teams to develop compelling solutions for clients.
• Identify opportunities to cross-sell technology services into existing Stantec relationships and projects.
• Represent Stantec at client meetings, industry events, conferences, and other business development activities.
• Help shape new service offerings based on emerging technologies, client needs, and market opportunities.

• Advise clients on technology strategies and solutions that improve operations, decision-making, efficiency, security, and customer or employee experiences.
• Facilitate discovery workshops and translate business requirements into actionable technology strategies and project roadmaps.
• Help clients evaluate technology alternatives and make informed decisions regarding custom development, commercial platforms, cloud services, AI, cybersecurity, data, and integration strategies.
• Maintain a working understanding of emerging technology trends and their practical application within client organizations.
• Work with technical subject matter experts to develop solutions that are technically sound, commercially viable, and aligned with client objectives.
• Communicate complex technical concepts clearly to both technical and non-technical stakeholders.

• Lead and manage complex technology consulting engagements from initial discovery through implementation and closeout.
• Provide project management and executive oversight for initiatives involving custom application development, AI implementation, cybersecurity, data and analytics, systems integration, cloud modernization, and related technology solutions.
• Establish project scope, objectives, deliverables, schedules, budgets, governance, and success criteria.
• Coordinate multidisciplinary teams of developers, architects, data professionals, cybersecurity specialists, business analysts, designers, and other technical resources.
• Manage client expectations and maintain clear communication throughout the project lifecycle.
• Identify and proactively manage project risks, issues, dependencies, scope changes, and resource requirements.
• Ensure projects are delivered with a high level of quality while meeting schedule, budget, and client expectations.
• Identify follow-on opportunities that emerge through successful project delivery.

• Proven experience managing and growing significant client accounts within technology consulting, professional services, engineering consulting, or a related industry.
• Demonstrated ability to develop trusted relationships with senior client stakeholders and executive leadership.
• Strong business development skills with experience identifying, qualifying, shaping, and closing consulting opportunities.
• Experience developing and executing strategic account plans and achieving account growth objectives.
• Strong understanding of technology consulting and the ability to connect technology capabilities to business problems and outcomes.
• Experience leading complex, multidisciplinary technology projects or programs.
• Working knowledge of several technology domains, such as:
• Custom software and application development
• Artificial intelligence, generative AI, and intelligent automation
• Cybersecurity and risk…