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Service Desk Coordinator — Incident & Resource Lead
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-28
Listing for:
Retail Tech, Inc.
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Retail Tech INC. in Chanhassen, MN is seeking a Service Desk Coordinator to support incident response and service requests by coordinating intake, execution and closure of work orders.
You will ensure requests are documented, resourced, and completed per customer agreements and SLAs. The role emphasizes collaboration, clear client communication, scheduling, billing readiness, and adherence to company standards.
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