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Associate Director, IT & ServiceNow; AI
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-28
Listing for:
University of Central Florida
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
IT Project Manager, AI Business & Operations
Job Description & How to Apply Below
Location: Northern
University of Central Florida seeks an Associate Director of IT Performance and Service Management to lead ITSM programs and Service Now operations. You will drive governance, roadmap planning, and data-driven improvements to deliver reliable, student- and staff-focused technology services.
The role emphasizes AI-enabled automation, security, governance, and collaboration with IT leadership to align services with campus priorities. Strong leadership is essential.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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