Director, Platform Enablement

FLSA STATUS: Exempt

DEPARTMENT: Technology

REPORTS TO: SVP, Technology and Information Security

SUPERVISORY RESPONSIBILITIES: Yes

TRAVEL: Occasional for conferences, strategic planning sessions, and key stakeholder meetings

This is a senior engineering leadership role, not a management role with an engineering title. You will operate as a hands-on practitioner at the intersection of platform engineering, multi-cloud architecture (AWS/Azure), and solution delivery contributing directly to architecture decisions, reviewing infrastructure code, and engaging in your team's hardest technical problems. You will partner closely with Solution Architecture, Cybersecurity, and Service Operations to ensure the platform delivers the capabilities those teams depend on, while building and developing an engineering team capable of sustaining that bar over time.

• Own and operate the i3 Platform as an internal product: maintain a published roadmap, a prioritized backlog, and a regular cadence of shipped capabilities.
• Develop and execute the technology organization's overall platform strategy in alignment with business goals. Stay current with industry trends and emerging technologies, identifying and implementing innovative platform solutions to enhance business outcomes.
• Maintain the platform's catalog of reference architectures, designed to the i3 Well-Architected Framework, in partnership with Solution Architecture Platform Engineering owns the reusable implementation;
  Solution Architecture owns the framework and review function.
• Define and track platform KPIs - self-service ratio,IaCcoverage, mean time to provision, policy violation rate, platform adoption holding the team accountable to outcomes, not activity.
• Evaluate and manage relationships with cloud service providers and platform tooling vendors (AWS, Azure, Cloudflare,Hashicorp/Scalr, and others).
• Communicate platform roadmap, KPIs, and investment rationale to the SVP of Technology & Cybersecurity and the CTO on a regular cadence.
• Maintain multi-cloud consistency as a first-class objective: a single operating model, toolchain, and standards bar across AWS and Azure, so that provider choice is an implementation detail for consuming teams rather than a source of divergence in how the platform behaves.

• Lead as a hands-on practitioner contributing to architecture decisions, reviewing infrastructure code, and engaging directly in solving the team's hardest problems. This role does not manage from a distance.
• Own the Company'sIaCecosystem currently Terraform with Scalrgovernance. Lead the evolution of the module and artifact registry as the primary assets Platform Engineering produces, developing reference implementations, templates, and accelerators that engineering teams can adopt and extend.
• Drive the "Everything as Code" standard across all platform capabilities: infrastructure, configuration, policy, security controls, pipelines, and runbooks.
• Establish and maintain the enterprise technical standards framework in active partnership with Solution Architecture and Cybersecurity, ensuring security and compliance controls (SOC-2, PCI, HIPAA, FedRAMP, CJIS) are implemented at the platform layer by default.
• Conduct deep-dive technical reviews of platform systems, identifying optimization opportunities, technical debt, and modernization priorities, and lead proof-of-concept initiatives for emerging technologies and architectural patterns before they're adopted platform-wide.

• Build, lead, and develop a high-performing Engineering team. Maintain clear performance expectations, conduct regular calibration, and invest in individual development plans for every team member.
• Recruit engineering talent to an above-bar standard; accept longer time-to-fill rather than compromise on quality.
• Coach, mentor, and develop engineering talent as a core leadership responsibility growing individual contributors into senior and principal-level engineers and building the technical depth and platform-as-a-product thinking the team needs to sustain itself. This is the Director's direct contribution to the organization's "Raising the Bar" commitment to continuous skill development and leadership excellence.
• Own the quality bar for Cloud Engineers executing project delivery work against Platform Engineering standards. Define and maintain the standards, templates, and review processes delivery teams use ensuring delivered infrastructure meets a high-quality bar.
• Act as a trusted technical partner to Solution Architect sand Cybersecurity, ensuring the i3 Platform delivers the capabilities they need to fulfill vertical commitments. Provide the observability tooling Service Operations depends on for 24x7x365 monitoring and incident response andensure operational signals from Service Operations feeds back into platform improvements.
• Champion a culture of architectural…