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IT Help Desk Technician – Tier 1
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-28
Listing for:
Shirley Ryan AbilityLab
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Location: Northern
Shirley Ryan Ability Lab in Chicago, IL, is seeking a Help Desk Specialist to provide Tier 1 end-user support for hardware and software, including installations, account setup, and basic troubleshooting in a fast‑paced healthcare IT environment. The role emphasizes superior customer service, teamwork and the ability to work independently, with travel to SRAlab remote sites in the Chicagoland area.
A High School degree and 3 years of support experience are required; A+ certification is preferred.
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