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SaaS Client Support Specialist; Hybrid

Job in Northern, Floyd County, Kentucky, USA
Listing for: Ministry Brands
Full Time position
Listed on 2026-08-29
Job specializations:
  • IT/Tech
    HelpDesk/Support
  • Customer Service/HelpDesk
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 52000 - 76000 USD Yearly USD 52000.00 76000.00 YEAR
Job Description & How to Apply Below
Position: SaaS Client Support Specialist (Hybrid)
Location: Northern

Ministry Brands is seeking a Client Support Specialist in Alpharetta/Milton, GA to help customers with product usage and issues. You will respond via tickets, email, Live Chat, and phone; reproduce errors; escalate bugs; and maintain strong customer relationships.

You’ll stay current on product knowledge, collaborate with leadership, and contribute to improving support processes. This role requires 3+ months of related experience and proficiency with Office 365.

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