More jobs:
SaaS Technical Support Specialist
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-30
Listing for:
Homerun B.V.
Full Time
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Sci Sure is seeking a Technical Support Specialist to be the primary escalation point for customers and team members using the Sci Sure platform. You will manage support tickets, translate technical details for diverse users, and coordinate with engineering and product teams on incidents.
In this role, you will maintain documentation in the Knowledge Base, advocate for customers, and provide first-line support to partners via the Developer Hub.
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