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Technical Support Engineer - Enterprise IT & Client Success
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-30
Listing for:
Eracent
Full Time
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Eracent is seeking a Technical Support Engineer to provide high-level technical support for Eracent products and services. The role involves direct customer interaction, incident management, and collaboration with Tier 2 and development teams to resolve complex issues.
The candidate will support Windows and Linux environments, manage customer data, and participate in on-site visits as needed. A proactive, organized, and communicative approach is essential for success.
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