IT Help Desk Technician II - Hybrid Pro
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-09-01
Listing for:
Jazz at Lincoln Center
Full Time
position Listed on 2026-09-01
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Location: Northern
Jazz at Lincoln Center is seeking an IT Help Desk Technician II to support desktop systems, applications, hardware, and network connectivity from the Columbus Circle offices to the Rose Hall venue. The role requires deep technical expertise and strong communication to guide non‑technical users through fixes.
You will handle escalated tickets, assist with system rollouts, user training, and documentation improvements, ensuring reliable access for staff during performances and live events.
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