UX & Service Design Consultant: User-Centered Transformation
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-09-01
Listing for:
Higher Digital, Llc
Full Time
position Listed on 2026-09-01
Job specializations:
-
IT/Tech
-
Creative Arts/Media
Job Description & How to Apply Below
Higher Digital, LLC is seeking UX and service design consultants who lead user-centered research and design work to improve experiences for students, faculty, staff, and institutional teams. The role focuses on understanding real user needs, mapping journeys, identifying pain points, and designing improved services, processes, and digital touchpoints.
You may help plan and conduct user research, create personas and prototypes, facilitate co-design sessions, and collaborate with strategy,
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