Epic Analyst

Job Category
:
Information Technology (IT)

• Build and maintain interfaces between Epic and external systems using HL7, X12, FHIR, etc.
• Monitor interface operations and proactively identify, troubleshoot, and resolve issues related to message delivery, formatting, and connectivity.
• Work closely with other Epic analysts and the technology team to share configurations and support testing of the workflows.

• Develop and execute unit, systems, integration, and user acceptance testing (UAT) for new and modified interfaces.
• Collaborate with engineering teams, clients, and end users to validate interface functionality, performance, and data integrity.
• Troubleshoot discrepancies and ensure resolution prior to go-live or deployment.

• Create and maintain comprehensive technical documentation for interface builds, configurations, workflows, and troubleshooting guides.
• Generate regular status reports, error logs, and performance metrics for internal tracking and audit purposes.
• Deliver high-quality documentation, test plans, and change control records.

• Support all Aura integrations in addition to Epic upgrades, system migrations, or new module rollouts that involve interface changes.
• Assess the impact of Epic system updates or regulatory changes on existing interfaces and coordinate necessary updates.
• Contribute to strategic integration planning and roadmap development.

• Education
  • Bachelor's degree in computer science or related field, or equivalent in education and/or experience is required.
• Experience
  • 2+ years of experience supporting Epic interfaces and integration projects.
  • Must be certified with Epic Bridges.
  • Certifications in additional Epic applications are preferred (Beaker, Data Courier, Aura, Care Everywhere).
  • Strong understanding of interface standards such as HL7, FHIR, API-based interoperability, and digital health workflows.
  • Strong analytical and problem‑solving skills with attention to detail.
  • Familiarity with lab workflows, especially around genetic testing and LIMS integration.
• Preferred Skills
  • Programming experience in C# or any other programming language.
  • Familiarity with REST APIs, SQL, and MongoDB.
• Strong background in problem solving and analytical skills.
• Possesses Healthcare integration knowledge.
• Experience working in Agile, Scrum, or structured project environments.
• Strong ability to communicate technical concepts to non-technical stakeholders.
• Embraces ambiguity and is excited to take ownership of a platform in transition.
• Passionate about improving healthcare delivery and creating better digital experiences for providers and patients.
• Passionate about Baylor Genetics mission and eager to make a real impact.

Baylor Genetics is proud to be an equal opportunity employer dedicated to building an inclusive and diverse workforce. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, gender identity, veteran status, disability, genetic information, pregnancy, childbirth, or related medical conditions, or any other status protected under applicable federal, state, or local law.