More jobs:
CRM Business Analyst; Creatio; On-Site Chalfont
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-09-01
Listing for:
Merck Sharp & Dohme Federal Credit Union
Full Time
position Listed on 2026-09-01
Job specializations:
-
IT/Tech
CRM Systems & Management, IT Business Analyst, Business Systems & Technology Analysis, Data Analyst
Job Description & How to Apply Below
Location: Northern
Merck Sharp & Dohme Federal Credit Union is seeking a Business Analyst - CRM to support the CRM platform (Creatio) and coordinate with business units, IT, and vendors. This on-site role at Chalfont, PA focuses on user support, documentation, and enhancements to meet member needs and regulatory expectations.
Responsibilities include gathering requirements, creating user stories, configuring CRM, and assisting with training and testing.
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