Lead Infrastructure Administrator

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We’re Looking For A(n): Lead Infrastructure Administrator

Location: Hybrid (El Segundo, CA and/or Burbank/North Hollywood, CA)

What You’ll Be Doing: This role will oversee senior-level network management, endpoint management, server management, cloud services and platforms, disaster recovery, incident management and various vendor relationships. You will play a critical role in helping to build and orchestrate our technology environment so that it remains secure, scalable, and aligned with the needs of our growing consumer packaged goods organization.

• Manage the day-to-day operations of the IT infrastructure, cloud services, networking, infrastructure, and other end-user computing environments.
• Provide hands‑on technical leadership, including expert‑level system and software design, implementation, configuration, troubleshooting, and operational support as required.
• Design, architect, manage, and support Microsoft 365, Entra, Intune, endpoint security, identity and access management, backup, disaster recovery, and business continuity.
• Design, architect, manage, and support both physical and virtual servers and systems
• Develop and continually improve incident response, patch management, and production infrastructure upgrades.
• Help manage IT vendors, service providers, contracts, and service level agreements (SLAs).
• Develop and continually improve employee onboarding and offboarding, endpoint deployment and management, and fleet‑wide software installations and upgrades
• Develop and continually improve technology and asset lifecycle management processes.
• Monitor network, server, and endpoint performance and proactively identify opportunities to improve reliability, security, and operational efficiency.
• Support ITGC and other regulatory, compliance, and security initiatives.

• Act as a Senior escalation point for networking, infrastructure, endpoint, SaaS and other advanced technical issues
• Expert-level administration of lifecycle management (user and hardware onboarding, changes and offboarding) through HRIS and directory/IAM integrations.
• Provide guidance, support, and training to your teammates to help drive continuous improvement
• Provide expert-level remote support assistance for a variety of network, server, peripheral, cloud and remote infrastructure systems
• Resolve complex infrastructure challenges without unnecessarily impacting production uptime

• Manage IT vendor relationships, procurement workflows, and invoice review in coordination with Finance.
• Oversee hardware and software asset lifecycle from procurement through deployment, refresh, and decommission.
• Maintain disaster recovery and backup readiness; help develop and implement BDRE strategy and systems.
• Build and support routine patching and endpoint management hygiene across the fleet.

Qualifications (

Note:

We strongly encourage you to apply even if you don’t tick ALL of these boxes.):

• 5-7+ years of progressive IT infrastructure design and administration experience with 2-3+ years in a leadership role.
• Strong experience implementing and administering either Google Workspace, Microsoft 365, Azure, Entra , Intune, or other SaaS tools at scale
• Expert-level understanding of advanced networking, cloud technologies, cybersecurity, and enterprise infrastructure.
• Expert-level understanding of IT security fundamentals: MFA, principles of least‑privilege access, RBAC, endpoint hygiene, phishing defense.
• Expert-level understanding of physical plant network infrastructure, including but not limited to low‑voltage networking, out‑of‑band management, environmental monitoring, and enterprise power management systems
• Strong troubleshooting, analytical, and problem‑solving skills.
• Proficient with basic technical project management at a mid‑size company or larger. Ability to manage multiple technical projects in a fast‑paced, growing organization.
• Excellent communication, customer service, and relationship‑building abilities.
• Provide on‑site support for company office locations in El Segundo, North Hollywood, Burbank, and Chatsworth as required
• Provide remote…