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Service Desk Engineer – End-User IT & AI Enablement
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-09-03
Listing for:
Redwood Trust, Inc.
Full Time
position Listed on 2026-09-03
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Redwood Trust, Inc. is seeking a Service Desk Engineer in New York to act as the primary contact for internal technology support, resolving issues across Windows/macOS, mobile devices, and collaboration tools.
The role emphasizes customer service, incident handling, onboarding, and proactive problem solving. The engineer will support Microsoft 365, Entra , Teams, SharePoint, and One Drive, manage Intune enrollment, and assist with A/V systems and office tech.
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