More jobs:
Client Support Coordinator
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-09-03
Listing for:
Skynet Innovations
Full Time
position Listed on 2026-09-03
Job specializations:
-
IT/Tech
HelpDesk/Support -
Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
Location: Northern
Layer Cake is seeking a Client Support Coordinator to act as the real-time decision-maker for our client support team. You will triage requests, dispatch the right Analysts, monitor queue health, and ensure SLA compliance while maintaining strong client relationships.
This role emphasizes client experience and operational coordination rather than deep IT technical work, requiring excellent interpersonal skills and composure under pressure. Remote-friendly with flexible work arrangements.
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