Senior Platform Operations Manager

Why Join the Drata Team?

• Problems without a playbook:
  You ll work at the edge of AI and security, building agentic governance, continuous compliance, and real-time trust verification to solve problems that don t have an established answer yet. You re writing it as you go.
• Real ownership, not just process:
  Our values center on owning outcomes and raising the bar, not checking boxes. You re expected to have opinions and back them.
• A seat at the table:
  Your perspective is unique and valued. Open debate and diverse viewpoints are built into how decisions actually get made here, at every level.
• Growth at rocketship speed:
  Drata is scaling fast, which means scope grows fast too. High performers get more ownership, visibility, and experience.
• A crew, not just coworkers:
  Dratanauts consistently describe a  come as you are  culture with sharp, curious people—the kind of team that makes hard problems genuinely fun to solve. See what they say here  and follow us on Linked In  for company news, employee stories, and career updates.

As Senior Platform Operations Manager, you will lead the strategy, execution, and optimization of our marketing technology ecosystem. You will architect, implement, and manage the systems and integrations that power our go-to-market (GTM) engine, with a sharp focus on scalability, data integrity, automation, and lead orchestration.

This role is pivotal in ensuring that marketing, sales, customer success, business development and product teams are aligned and empowered to execute with speed and precision. You re a Driver, you don t just wait for projects and problems to come to you, but you identify them and execute without hesitation.

This role will report to the Director, Marketing Operations, a critical part of our connected GTM Operations team. You ll bring a track record of proven success, preferably in a high-growth, fast-paced startup environment.

• Own the marketing technology stack (e.g., Hub Spot, Salesforce integration, Lean Data, Qualified, 6sense, attribution tooling, etc) — driving roadmap, implementation, integration, and performance.
• Evaluate, recommend, and deploy new tools to enhance marketing execution and measurement.
• Architect a scalable infrastructure that supports pipeline acceleration, attribution, scoring, and personalized engagement.
• Translate lead management and routing requirements into system logic.
• Own end-to-end implementation of lead assignment rules, SLAs, escalation flows, and scoring models.
• Partner with Sales Ops and Marketing Ops to continuously optimize routing for speed, accuracy, and fairness.
• Ensure data quality, enrichment, normalization, and compliance across platforms.
• Monitor data pipelines and troubleshoot discrepancies across systems.
• Establish governance frameworks for platform changes, including documentation, QA, and release management.
• Serve as the technical lead for marketing in cross-functional projects, including GTM launches, sales handoff optimization, and analytics integration.
• Identify automation opportunities to increase operational efficiency and reduce manual effort.
• Leverage AI and machine learning capabilities in tools to enhance targeting, scoring, and predictive analytics.
• Monitor and report on system health, performance metrics, and process efficiency.

• 7+ years of experience with Hub Spot, SFDC, 6sense, Lean Data and other prospecting tools
• Deep expertise with marketing automation, CRM systems, and data integration tools (Marketo, Salesforce, Lean Data, Segment, Workato, or similar).
• Strong understanding of lead lifecycle, funnel stages, routing logic, and attribution models.
• Experience with API integrations, custom workflows, and marketing data schemas.
• Strong organizational and…