×
Register Here to Apply for Jobs or Post Jobs. X

Senior Support Engineer — Escalations & Automation; SaaS Security

Job in Northern, Floyd County, Kentucky, USA
Listing for: HelpfulRemote
Full Time position
Listed on 2026-09-04
Job specializations:
  • IT/Tech
    Cybersecurity, IT Support
Salary/Wage Range or Industry Benchmark: 100000 - 130000 USD Yearly USD 100000.00 130000.00 YEAR
Job Description & How to Apply Below
Position: Senior Support Engineer — Escalations & Automation (SaaS Security)
Location: Northern

Helpful Remote in Kentucky seeks a high-skill Technical Support Engineer to own the toughest customer issues in our SaaS security platform. You will diagnose complex problems across APIs, identity systems, integrations, and telemetry, and collaborate with engineering on escalations.

You should have hands-on experience in technical B2B SaaS support, cybersecurity or identity context, strong knowledge of APIs, authentication, logs, and debugging, and an aptitude for building automation or LLM-based

#J-18808-Ljbffr
Position Requirements
10+ Years work experience
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
 
 
 
Search for further Jobs Here:
(Try combinations for better Results! Or enter less keywords for broader Results)
Location
Increase/decrease your Search Radius (miles)
0
200
Filters
Education Level
Experience Level (years)
Posted in last:
Salary