Digital Producer

ABOUT M&C SAATCHI WORLD SERVICES

M&C Saatchi World Services is a full-service marketing company renowned for using commercial advertising to solve the world’s toughest challenges. World Services is a specialty branch of M&C Saatchi Group, and we provide strategic communications, behavior change, and marketing support to Public Sector clients with special emphasis on the US Federal Government and State, Local, Tribal, & Territorial leaders.

We are looking for a Digital Producer to manage the ongoing delivery and development of websites, apps and other digital experiences across a client portfolio. Combining strong digital production knowledge with project management skills, you will work closely with creative, design, UX and technical teams to turn requirements and ideas into achievable digital solutions.

A significant part of the role will involve taking ownership of existing digital products as they transition from existing suppliers, understanding how they are built and managed, and coordinating ongoing UX/UI improvements, content updates, enhancements and new functionality. While some work may involve new builds, much of the focus will be on improving and evolving established websites, apps and platforms.

You will need to be comfortable working with unfamiliar technologies, CMSs and architectures, and coordinating delivery across in-house technical teams and external suppliers. You should have the technical fluency to quickly understand different digital environments and manage them confidently.

This is a hands‑on role for an experienced Digital Producer who can independently manage digital projects and work streams and bring structure to complex delivery environments.

This is a hybrid role; however, the ideal candidate will live in the District of Columbia, Maryland, and Virginia (DMV) region.

• Manage the ongoing production, development and improvement of websites, apps, platforms and other digital experiences.
• Support the transition of existing digital products from existing suppliers, establishing appropriate knowledge transfer, documentation, access and ways of working.
• Build an understanding of inherited websites, applications and platforms, including the technology, CMS, integrations, hosting, dependencies and supplier relationships.
• Work with UX/UI, creative, design, content, strategy, account and technical teams to deliver ongoing improvements, content changes, platform enhancements and new functionality.
• Translate briefs and requirements into clear scopes, estimates, production plans, timelines, budgets and resource requirements.
• Determine appropriate production approaches, delivery models and resourcing requirements, working with technical specialists to assess feasibility, dependencies and potential solutions.
• Coordinate delivery across in-house technical teams, client‑side teams and external partners, managing dependencies including development, hosting, infrastructure, security, integrations and technical support.
• Manage schedules, budgets, resources, risks, dependencies, approvals, changes to scope and appropriate project documentation throughout delivery.
• Brief and manage external suppliers, freelancers and development partners, establishing clear roles, responsibilities, approval routes and ways of working across teams.
• Facilitate project kick‑offs, reviews, status meetings and handovers, managing stakeholder feedback, actions and approvals throughout delivery.
• Provide informed production input throughout UX/UI and technical delivery, including on user journeys, wireframes, designs, prototypes, content requirements and developed products.
• Coordinate quality assurance, user acceptance testing, accessibility checks and release readiness, ensuring products meet agreed creative, technical, security, brand and quality standards.
• Support rapid‑turn and high‑priority digital requirements while maintaining appropriate production discipline and quality.
• Work with senior colleagues to improve digital‑production standards, templates, processes and ways of working.
• Stay current with emerging digital technologies, platforms, CMSs, production tools and AI‑enabled workflows,…