Business Systems Analyst - Support Services

Business Systems Analyst
- Support Services Hybrid role

Hybrid role (3 days/week in office) at our Salt Lake City, Boise, Portland, Vancouver, Renton, Medford, Burlington, Lewiston offices. Preference will be given to current employees and candidates who reside within a commutable distance from our Salt Lake City, Boise, and Lewiston offices or who are willing to relocate. Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.

Every day, Cambia’s Business Support Services Team is living our mission to make health care easier and lives better. The Business Systems Analyst Support Services participates in the daily support, maintenance, and enhancement of existing systems, as well as the development, configuration, and delivery of new systems to directly support Cambia Core Strategies and Key Initiatives – all in service of making our members’ health journeys easier.

Do you find fulfillment in keeping complex systems running smoothly while continuously looking for ways to make them better? Are you someone who takes pride in translating business needs into technical solutions that make a meaningful difference? Then this role may be the perfect fit.

Qualifications:

• Bachelor’s degree in Mathematics, Business Administration, or related fields
• One year experience in defining and analyzing business requirements, process modeling, functional systems design, or configuration and/or acceptance testing is desired
• Experience with a business area that is supported by this position is required
• Equivalent combination of education and experience

Skills and Attributes:

• Demonstrated ability to develop general and detailed functional requirements
• Demonstrated ability to create and perform system testing, along with the ability to report on the results of such testing
• Ability to facilitate and carry out system configuration decisions
• Experience with AI tools and technologies to enhance productivity and decision-making in professional settings
• Ability to facilitate communication between technical and business staff with the goal of finding the best solutions to meet business requirements
• Ability to work in a team environment along with the self-motivation to work independently
• Demonstrated ability to tolerate and manage ambiguity
• Proven analytical skills
• Proven communication skills with an ability to be both clear and concise

Accountable for functional system design, configuration, and review and approval of specifications, data flows, design alternatives, and change control. Write and execute ad-hoc reports, queries, and data scripts that replicate online functionality. Conduct unit, user acceptance, end-to-end, and regression testing; perform post-implementation QA, troubleshooting, and issue resolution. Review, analyze, and resolve sustainment issues associated with systems and/or processes. Serve as a liaison between business areas and DTS counterparts, facilitating communication on system functionality, modifications, and issue status.

Assist in training and communicating system changes to end-users, front-line staff, management, and other impacted stakeholders. Schedule, organize, and prioritize work to ensure timely completion of all simultaneously assigned or in-progress tasks.

#LI-Hybrid

Pay ranges vary based on the candidate's work location. The expected hiring range depends on skills, experience, education, and training; relevant licensure / certifications; and performance history.

Business Systems Analyst
- Support Services:
Oregon, Utah, and Idaho:
The expected hiring range is $66,500 - $85,500, the full salary range is $59,000 - $97,000, and the bonus target is 10%. Washington:
The expected hiring range is $31.60 - $40.95 an hour, the full hourly range is $27.60 - $46.30 an hour, and the bonus target is 10%.

Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward…