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Tier 2 IT Systems Administrator MSP

Job in Northern, Floyd County, Kentucky, USA
Listing for: Onni Group
Full Time position
Listed on 2026-09-06
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator, Windows Server
Salary/Wage Range or Industry Benchmark: 85000 - 100000 USD Yearly USD 85000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Tier 2 IT Systems Administrator for MSP Support
Location: Northern

Onni seeks an IT Systems Administrator (Tier
2) to deliver high-quality technical support for internal users and managed services clients. You will own escalations from Tier 1, resolve tickets end-to-end, and collaborate with Tier 3 and other teams.

Ideal candidates have 4–7 years in IT support with Tier 2 troubleshooting, strong Windows 10/11 and M365 knowledge, and solid customer service and documentation skills. Onni offers a collaborative culture and team-building events.

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