VP, Product Management

Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you.

We understand better than anyone how to capture voice, video and text and how to analyze all types of data. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.

The Vice President of Data Products is responsible for overseeing the vision, strategy, and execution of the company’s data platforms. Our data platforms play multiple roles, including:
As internal capabilities, they power our GenAI stack (access, transform, and supply for GenAI model training data), our CDP product and our applications As customer-facing products, they provide Zero-ETL access to Enterprise data and a rich suite of capabilities to connect, clean, orchestrate and operationalize data Our Zero Data AI Cloud, positioned around the concept of being able to leverage Enterprise data more quickly and flexibly than any other approach, is anchored on this suite of data platforms that this role will inherit and expand.

This is the GM of the Data Product business and ensures the development and delivery of innovative data products and solutions that align with business objectives, enhance decision-making and create competitive advantages. The VP leads cross-functional teams to design, build, and maintain scalable data products, deliver on revenue goals, and while fostering a data-driven culture.

Strategic Leadership Define and execute the strategic roadmap for data platforms, aligning with the company’s business goals, financial outcomes, and customer needs. Develop and execute a data readiness strategy to support internal activities aligned with thewhich align with the Engineering and AI organization's architecture approaches and and support Customer discovery and insights from their’s AI goals. Collaborate with executive leadership to identify and prioritize data innovation, AI use cases, and monetization that require high-quality, accessible, and reliable data products.

Build and communicate a vision for how data products can deliver business value and drive growth. AI Data Readiness Ensure that all data platforms provide robust capabilities, assets are for cleaning, annotated, structured, and optimized for AI and machine learning purposes. Drive the adoption of modern data management practices, including data labeling, feature engineering, and real-time data streaming for AI within Uniphore and supporting sales during customer interactions.

Partner with data scientists and engineers to define requirements and participate with Engineering and Architecture teams in designing scalable AI pipelines and MLOps workflows. Deep LLM & Generative AI Architecture Deep understanding of Large Language Models (LLMs) and Generative AI architectures, including transformer-based models, embeddings, prompt/context engineering, model selection, fine-tuning, RAG, and the tradeoffs between proprietary and open-source models. Agentic AI & AI Application Architecture Expertise in emerging agentic AI architectures, including AI agents, tool/function calling, orchestration, memory, multi-agent systems, workflow automation, and human-in-the-loop patterns, with the ability to translate these capabilities into scalable enterprise products.

AI Evaluation, Reliability & Production Optimization Deep understanding of evaluating and operationalizing AI/LLM systems in production, including model and application evaluation, quality measurement, latency, cost/performance optimization,…