Artificial Intelligence Business Partner, Senior; HTS

Company Overview

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

At Acentra Health, we embrace emerging technologies, including artificial intelligence and advanced analytics that can be utilized to improve processes, enhance decision-making, and drive better health outcomes. We value professionals who are curious about new technologies and motivated to use innovative tools to increase efficiency, quality, and impact in their roles.

Acentra Health is looking for a AI Business Partner, Senior to join our growing team.

Job Summary:

The AI Business Partner serves as a strategic liaison between the AI & Automation Center of Excellence and assigned business units, helping leaders identify, evaluate, and advance practical AI opportunities that improve operational performance, product capability, service quality, and user experience. This role is responsible for bringing a strong foundational understanding of AI, generative AI, automation, and data-driven innovation into business discussions to help teams understand the “art of the possible” while translating ideas into actionable opportunities.

Deployed within the Health Tech Systems organization, this role will work closely with leaders and teams supporting provider and claims software platforms, services, and operations. The AI Business Partner will combine domain knowledge of healthcare administration workflows with AI fluency to uncover high-value use cases, shape business cases, support prioritization, and coordinate with product, technology, operations, transformation, and AI engineering teams to move AI concepts from discovery into execution.

• Partner with Health Tech Systems leaders to identify, assess, and prioritize AI opportunities across provider, claims, and related software and service workflows.
• Facilitate discovery conversations and working sessions that help business teams explore AI-enabled improvements, including workflow automation, decision support, knowledge retrieval, document intelligence, and user assistance.
• Translate business needs, pain points, and operational goals into well-defined AI opportunity statements, use case summaries, business value hypotheses, and initial solution concepts.
• Serve as a bridge between business stakeholders, product teams, transformation partners, change management, data teams, and AI engineering resources to support alignment from ideation through delivery planning.
• Help evaluate feasibility, value, risk, data readiness, workflow impact, and stakeholder adoption considerations for proposed AI initiatives.
• Support development of business cases, intake materials, prioritization recommendations, and executive-level summaries for AI opportunities within Health Tech Systems.
• Promote responsible AI practices by helping business teams understand appropriate AI use, human oversight needs, data sensitivity, privacy considerations, and operational risk factors.
• Track AI opportunity progress, stakeholder feedback, adoption themes, and realized or anticipated business impact to support ongoing portfolio management and continuous improvement.
• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.

The list of accountabilities is not intended to be all-inclusive and may be expanded to include other education- and experience-related duties that management may deem necessary from time to time.

• Bachelor’s degree in Business, Healthcare…