Agentforce Salesforce Consultant Job Northern Kentucky USA,IT/Tech

Location: Northern

Agentforce Salesforce Consultant

*** As required by our governmental client, this position requires U.S. Citizenship AND Secret Clearance***

We're seeking a highly motivated, Certified Agentforce Salesforce Consultant to join our team supporting a federal public sector program. This role focuses on designing, building, and deploying Agentforce AI agents; from use-case discovery through configuration, testing, and deployment, and on advising clients on where agentic and declarative Salesforce solutions deliver measurable operational value.

Compensation & Benefits:

Estimated Starting Salary Range for Agentforce Salesforce Consultant - TBD

Pay commensurate with experience.

Full-time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice.

Responsibilities:

Design, build, and deploy Agentforce agents using Agent Builder; defining topics, instructions, and actions grounded in documented business processes.
Author and refine agent instructions and prompts using Prompt Builder; ground agent responses in Data Cloud and core Salesforce data to ensure accuracy and relevance.
Configure agent actions using Flow, Apex, and REST/SOAP integrations to connect agents to Salesforce and external systems of record.
Facilitate discovery sessions and stakeholder workshops to identify use cases suited to autonomous and assistive agents; translate needs into topics, actions, user stories, and acceptance criteria.
Test and evaluate agent behavior using the Agentforce Testing Center; establish guardrails, escalation paths, and human-in-the-loop controls before production release.
Ensure agent and platform solutions are scalable, maintainable, and aligned to federal governance, security, and compliance standards.
Configure and customize supporting Salesforce capabilities;
Public Sector Solutions (PSS), Service Cloud, and Data Cloud, that agents operate against, using declarative tools and best-practice architecture patterns.
Serve as a strategic advisor on Agentforce capabilities, Salesforce platform architecture, and optimization opportunities.
Design scalable data and security models aligned to federal requirements.
Provide technical and functional leadership to cross-functional project teams; mentor junior consultants and contribute to the best internal practices, accelerators, and solution frameworks.
Partner with stakeholders to validate designs via prototypes and iterative feedback cycles.
Performs other job-related duties as assigned.

Required Qualifications:

U.S. citizenship required.
Eligible to obtain and maintain a government clearance.
1–2 years of hands-on Agentforce experience, including building agents with Agent Builder, authoring instructions/prompts with Prompt Builder, and configuring agent actions.
4 years of hands-on Salesforce consulting or implementation experience; minimum 7 years of overall professional experience.
Salesforce Certified Administrator, Salesforce Agentforce Specialist certification.
plus one or more Consultant-level certifications (Sales, Service, or Experience Cloud).
Strong business analysis skills; able to lead client discovery, requirements definition, user stories, and acceptance criteria.
Advanced proficiency with Salesforce automation, especially Flow.
Familiarity with integrations and APIs (REST/SOAP); capable of guiding technical integration approaches.
Experience with Agile software development methodologies.
Bachelor's degree required.
Must pass pre-employment qualifications of Cherokee Federal.

Preferred Qualifications:

Additional certifications:
Advanced Administrator, Platform App Builder, Data Cloud, Omni Studio, and PSS.
Experience using Data Cloud to ground and contextualize agent responses.
Hands-on Apex and Lightning Web Components (LWC) development.
Omni Studio experience (OmniScript, Data Raptors, Flex Cards, Integration Procedures).
Prior public sector or federal delivery experience.

Key

Skills:

Strong expertise in the Salesforce platform and applications, with a deep understanding of development best practices and standards.
Proficiency in Apex and declarative tools such as Flow and Omni Studio.
Proficiency…