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SaaS Technical Support Specialist — Troubleshoot & Delight
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-09-08
Listing for:
Lightspeed Systems
Full Time
position Listed on 2026-09-08
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Lightspeed Systems is seeking a Technical Support Specialist in Austin, TX to join our Customer Service team. You will provide frontline technical support across Lightspeed’s product suite and work directly with customers to diagnose issues and configure the product.
In a fast-paced SaaS environment, you will troubleshoot software, device, networking, and configuration issues, document cases, and collaborate with Product and Engineering to drive improvements and best practices.
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