Sales Engineer Job Northern Kentucky USA,IT/Tech

Location: Northern

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efﬁcient, and cost-effective solutions that drive measurable results.

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DMI, LLC is seeking a Sales
Engineer
tojoin us. You are the technical spine of the sales motion — supporting the direct, channel, and customer success teams from the first discovery call through the signed contract and a clean handoff to delivery. You will translate complex enterprise mobility requirements into scoped, priced, winnable solutions across the full service catalog, and demonstrate MyServe, our Service Now-based management platform, to technical and executive audiences.

One Sales Engineer supports the entire commercial team, so range matters: TEM analytics one day, depot logistics flows the next, a carrier integration architecture the day after.

Duties and Responsibilities:

Discovery and solution design: Lead technical discovery with enterprise prospects; map requirements across the service catalog — expense management, bill pay, procurement, depot logistics, service desk, and asset disposition — into a coherent solution architecture.
Platform demonstrations: Own and deliver MyServe demonstrations tailored to the audience — portal workflows and analytics for operators, integration architecture (UEM, ITSM, HR, AP/ERP, carrier feeds) for technical evaluators.
Proposal and bid support: Build the technical volumes of proposals and RFP responses; work within an AI-assisted bid operations process; own solution accuracy — every scoped commitment must be deliverable.
Pricing support: Scope solutions against the governed pricing framework (service-line rate card, volume tiers, pass-through policy) and support deal-level validation with the pricing function.
Channel enablement: Equip channel partners and carrier-channel sellers with technical collateral, demo environments, and deal-specific solution support.
Transition to delivery: Author the solution handoff for won deals — scope, assumptions, integration requirements, onboarding plan — and stay engaged through onboarding to protect first-value timelines.
Customer expansion support: Partner with Customer Success Managers on technical discovery for cross-sell opportunities within existing accounts.
Operating Environment
A documented Growth Operating Model defines deal flow, stage gates, and your role at each stage.
Formula-based incentive compensation tied to bookings the role supports — documented targets, transparent payout.
You support one Account Executive, one Channel Sales Lead, and a customer success team — a focused, senior commercial unit, not a call center.

What Success Looks Like — First Year

Technical win themes and demo standards established for each service line within 120 days
Every qualified pursuit carries a documented solution architecture and pricing-framework-validated scope
Won-deal handoffs accepted by delivery without rework
Channel partners equipped with a repeatable demo kit and technical FAQ

Education and Years of

Experience:

Bachelor's degree preferred
3 - 5+ years in pre-sales engineering, solution consulting, or solution architecture for managed services, SaaS, or enterprise IT services
Demonstrated ability to run technical discovery and design multi-service solutions for large enterprises
Strong demonstration and presentation skills for both technical and executive audiences
Working knowledge of enterprise mobility and telecom ecosystems: carriers and carrier billing, UEM/MDM platforms, ITSM tools, device lifecycle logistics
Experience building technical proposal content under deadline in competitive pursuits

Additional Requirements (Preferred Qualifications):

Service Now platform experience (administration, workflows, or solution consulting);
Service Now CSA or similar certification
Domain depth in Telecom Expense Management, Managed Mobility Services, or…