Frontline IT Helpdesk Technician; On-Site
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-09-09
Listing for:
Crossmark Global Investments, Inc.
Full Time
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support, Desktop Support
Job Description & How to Apply Below
Location: Northern
Crossmark Global Investments is seeking a reliable Helpdesk Technician to support staff in the office and on the road in Houston. You’ll handle first-line IT issues, manage the ticket queue in Manage Engine Service Desk, Troubleshoot Windows/M365, and document resolutions to help others learn from issues.
This hands-on role focuses on frontline support, not engineering. You will report to the IT Manager and collaborate with the second technician to ensure coverage during business hours, with
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