Mission Operations - U.S. Government Strategy & Ops

Mission Operations - U.S. Government Own end-to-end mission operations projects for US government customers from planning to delivery.

Location:

Washington, District of Columbia Los Angeles, California

Compensation: $150, USD / year

Nominal is building the connected test and operations platform powering the world's most advanced hardware systems, from spacecraft and autonomous vehicles to next-generation defense programs. Our platform gives hardware engineering teams a single place to ingest data, analyze performance, automate test execution, and collaborate across every phase of development, so they can move faster without sacrificing safety or precision. We're a fast-moving team that owns problems end-to-end, works across disciplines, and thrives at the intersection of hardware and software.

We serve top-tier commercial and defense customers, from autonomy leaders like Anduril and Shield AI to next-generation aerospace teams like Hermeus and REGENT, and performance engineering teams like Pratt Miller Motorsports, alongside mission partners within the U.S. Navy and U.S. Air Force on programs where failure isn't an option. We're backed by Sequoia, General Catalyst, Founders Fund, Lux Capital, and Lightspeed.

Our team draws from SpaceX, Palantir, Anduril, Applied Intuition, and other leading companies, united by a common mission: giving hardware engineers the tools to build the future with speed, safety, and confidence.

As a Mission Operations Engineer, you'll bridge Nominal's software with real-world applications, becoming an indispensable advisor to our U.S. Government customers with a focus on US agencies like the Department of Defense, Department of Energy, and NASA. You'll ensure our solutions not only meet but exceed operational requirements, tailoring deployments to unique environments, providing comprehensive training, and directly addressing any challenges that arise.

Your work will transform customer operations, enhance user experiences, and drive Nominal's technology to new frontiers.

• Own the Outcome:
  You will own entire project life cycles, proactively engage and align internal and external stakeholders, demonstrate exceptional levels of communication, and ensure on-time and on-target delivery of Nominal's tech to Government customers.
• Plan & Deliver:
  You will be responsible for translating technical and bureaucratic complexity into actionable program plans with clear objectives traceable to mission impact, strategic impact, financial outcomes, and program objectives.
• Deploy & Integrate:
  Take Nominal's tech to operation on the ground, tailoring solutions to fit our clients' high-stakes environments perfectly, including but not limited to deployments on US Government-managed networks.
• Build Relationships & Business:
  You're not just deploying technology; you're partnering closely with Nominal's Federal Growth team to drive Nominal's presence and impact. You will be expected to establish deep, productive partnerships with both US government stakeholders and integration partners (e.g., systems integrators). You're acting as a program manager and product expert, with important relational and technical capital on your shoulders.
• Train & Support:
  You're on the front lines with the broader Mission Ops (MOps) team, making sure our users understand our products and can use them to their full potential.
• Enhance & Evolve:
  Your feedback loops are gold, turning user experiences into actionable insights for continuous product improvement.
• Solve & Streamline:
  See an issue? You're on it, with the autonomy to fix problems fast and keep our technology ahead of the curve.
• Be the Bridge:
  You're the vital link between Nominal and our customers, translating needs and critical dependencies into solutions and ensuring seamless collaboration across all fronts.

• Proven Project Management
  
  Experience:
  
  5+ years of professional experience in technical project management or managing product development life cycles. You have first-hand experience developing project plans, including milestones, timelines, and interdependencies. You can point to…