Infrastructure & Technical Project Manager

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Regular Full Time Professional Remote, US

8 days ago Requisition

Salary Range: $ To $ Annually

With 98+ years in travel, the award-winning Globus family of brands – consisting of Globus, Cosmos, and Avalon Waterways – creates vacations that offer travelers culture-rich experiences featuring must-see sights, the stories behind the scenes and countless joy-filled memories in more than 70 countries on six continents across the globe. With equal measures vision and hard work; team collaboration and commitment;

adaptability, honesty, and integrity as well as a genuine love for all-things-travel, the Globus family of brands – a leader in international travel – now offers unparalleled, perfectly planned tours; inventive, inspiring cruises and modern, independent vacation packages to millions of travelers.

Travel and/or in-office presence may be required erous benefit package including travel benefits and retirement.

• 7+ years in managing complex system implementation with meaningful exposure to infrastructure, platform migration or other high-profile projects.
• Proven experience as a Technical Project Manager, with a focus on deployment, implementation and phase-gated (Waterfall/Hybrid) projects.
• Working knowledge of compliance and regulatory review processes (e.g., data privacy, information security, legal/contract review) and how to sequence them into a project plan rather than treat them as an afterthought.
• Project management certification (e.g., PMP, PRINCE2) is a plus.
• Understanding and application of Agile concepts such as Scrum/SAFe, Agile workflow methodologies, and comfort managing Hybrid projects where Agile sits alongside phase-gated programs.
• Must be proficient with Service Now (ITSM change management modules, incident categorization, and approval workflows)
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities, including translating technical/infrastructure risk for non-technical and executive stakeholders.
• Proficiency in project management software tools and in Agile management tools (ADO preferred).
• Problem-solving and critical-thinking abilities.
• Attention to detail and strong organizational skills.
• Must be strong willed and able to hold the line on policy, procedures and guidelines.

The Technical Project Manager is responsible for planning, executing, and delivering infrastructure, platform and system implementation projects within specified timelines, budget, and scope, with accountability for compliance, regulatory, and operational risk exposure. This role governs the phase-gate layer for projects that follow Waterfall or Hybrid delivery: formal milestone sign-off, change control, and RAID (Risks, Assumptions, Issues, Dependencies) management.

The Technical Project Manager is skilled in working with cross-functional technical teams, managing resources, and ensuring project objectives are met, while making sure nothing ships, migrates, or changes production without the right risk, security, and compliance checks having already happened, not retrofitted afterward.

Responsible for the following areas:

• Define project scope, objectives, and deliverables, including compliance and risk requirements identified at intake rather than discovered mid-build.
• Develop detailed project plans, schedules, and budgets, sequencing infrastructure dependencies (environments, licensing, network, data migration)…