Veeva Vault PromoMats Operations, Reporting & UAT Specialist

Veeva Vault Promo Mats Operations, Reporting & UAT Specialist

Job Title:

Veeva Vault Promo Mats Operations, Reporting & UAT Specialist

Posting

Start Date:

04/09/2026

Job Description:

We are a technology‑led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations be future ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship, and is guided by passion, innovation, collaboration and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com

Looking to jump‑start your career?

We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast track career where you can grow along with Indegene’s high‑speed growth.

We are purpose‑driven. We enable healthcare organizations be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision‑making, and industrious in the way we work.

If this excites you, then apply below.

• Provide business-user support:
  Triage, research, resolve, document, and communicate VVPM issues;
• Escalate defects or configuration needs with complete evidence.
• Lead metadata and data‑quality remediation:
  Correct missing or inaccurate metadata, legacy tags, taxonomy alignment, and other approved cleanup activities across document types.
• Develop reports and dashboards:
  Create, schedule, validate, and maintain VVPM reports that support operations, lifecycle management, data quality, and leadership visibility.
• Plan and execute UAT:
  Draft test cases, coordinate testers, execute scripts, capture screenshots and evidence, record results, and track defects through closure.
• Support releases and enhancements:
  Assist with impact assessment, regression testing, release readiness, communications, and post‑release verification.
• Perform approved administrative updates:
  Execute low‑risk updates such as picklists, user roles, report configurations, or metadata maintenance only within authorized permissions and change‑control procedures.
• Maintain audit‑ready records:
  Ensure tickets, test evidence, data‑cleanup logs, decisions, and system documentation are complete, traceable, and stored appropriately.
• Improve support operations:
  Identify recurring issues, root causes, self‑service opportunities, job aids, and process improvements.
• Partner across functions:
  Work with PRO, business users, IT, Veeva support, vendors, agencies, and system owners to resolve issues and maintain service continuity.
• Support AI‑enabled capabilities:
  Help evaluate and test approved AI‑assisted VVPM or operational capabilities, including use cases, data‑quality dependencies, expected outputs, and human‑review requirements.
• Expected Deliverables and Measures of Success
  • Current ticket and issue log with clear status, root cause, owner, next step, and closure evidence.
• Prioritized data‑remediation plan with completion metrics, quality checks, and documented exceptions.
• Complete UAT package for each assigned release: requirements traceability, scripts, screenshots, results, defects, retest evidence, and sign‑off support.
• Validated reports and dashboards with documented purpose, filters, owners, and refresh cadence.
• Updated support guides, troubleshooting…