System Administrator

Based in Oakland and West Sacramento, CA

Salary Range: $ – $ Salary
Position Type: Non-Exempt
Location: California – Statewide Support
Department: Information Technology
Reports To: IT Coordinator
Status: Full-Time | Non-Exempt

About SEIU Local 2015
SEIU Local 2015 is the largest union of long-term care workers in California, representing more than half a million home care, skilled nursing facility, and assisted living center workers across the state. Our members are united in their commitment to caring for California’s older adults and people with disabilities while building worker power and stronger communities.

Our mission is to unleash the collective power of long-term care workers, their families, and their communities to advance economic and social justice. We are committed to building an anti-racist organization grounded in equity, justice, and cross-difference solidarity.

About the Role
SEIU Local 2015 is seeking an experienced and solutions-oriented Systems Administrator to support the reliability, security, performance, and continued development of the union’s statewide technology infrastructure.

The Systems Administrator is responsible for administering and maintaining servers, network systems, cloud services, telecommunications platforms, workstations, mobile devices, enterprise applications, and related technology resources. This position serves as a technical expert and escalation resource, helping ensure that staff, members, leaders, and organizational programs have consistent and secure access to the technology needed to advance the union’s mission.

Working closely with the IT Coordinator and other technology staff, the Systems Administrator supports infrastructure operations, cybersecurity, disaster recovery, business continuity, end-user service delivery, and technology modernization. The position also contributes to technical research, systems planning, implementation, documentation, and the ongoing improvement of technology services across SEIU Local 2015.

The ideal candidate brings strong technical expertise, sound judgment, a proactive approach to problem-solving, and the ability to communicate effectively with both technical and non-technical audiences.

Key Responsibilities
Systems Administration & Infrastructure Management

• Administer, maintain, and support servers, operating systems, workstations, mobile devices, printers, audiovisual equipment, and related technology infrastructure
• Monitor enterprise systems for performance, availability, reliability, and security
• Perform routine maintenance, system patching, upgrades, configuration changes, and troubleshooting
• Establish, modify, and maintain user accounts, system permissions, security groups, and access controls
• Administer Microsoft Windows Server environments, Active Directory, Exchange, and related infrastructure services
• Maintain accurate system documentation, technical inventories, configuration standards, and operating procedures
• Conduct capacity planning and recommend infrastructure improvements based on organizational growth and operational needs
• Evaluate emerging technologies and recommend practical solutions that strengthen organizational effectiveness

Network & Cybersecurity Operations

• Monitor, administer, and maintain network infrastructure, including switches, routers, firewalls, wireless systems, and internet connectivity
• Identify, investigate, and address cybersecurity risks, vulnerabilities, suspicious activity, and potential system intrusions
• Support the implementation and enforcement of technology security standards, access controls, and systems-management practices
• Perform system monitoring, performance tuning, vulnerability remediation, and infrastructure optimization
• Maintain backup, disaster-recovery, and…