Summer ; IT) Intern - Digital Workplace Services

## Summer 2027 (IT) Intern - Digital Workplace Services Apply:
US WV Friendly:
Full time:
Posted Today:
R9779#
*
* Job Title:

** Summer 2027 (IT) Intern - Digital Workplace Services#
*
* Summary:

** As an IT Intern, you'll play a key role in supporting the technology that keeps our manufacturing and business operations running smoothly. You'll gain hands-on experience troubleshooting technical issues, supporting end users, implementing new technologies, and participating in projects that improve the overall digital workplace experience.
Throughout the summer, you'll work alongside experienced IT professionals while partnering with employees across multiple departments to solve real business challenges. You'll have the opportunity to develop technical expertise in end-user support, networking, hardware deployment, Microsoft technologies, and IT project coordination while gaining exposure to how technology enables success in a global manufacturing environment.
This internship is ideal for students who enjoy problem-solving, learning new technologies, and delivering outstanding customer service while making a visible impact on the business.#
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* Responsibilities Include:

**** During your internship, you may:
*** Provide frontline technical support to employees by diagnosing and resolving hardware, software, and connectivity issues.
* Assist with troubleshooting desktops, laptops, mobile devices, printers, and other workplace technologies.
* Support IT projects and technology initiatives that improve productivity, user experience, and operational efficiency.
* Partner with IT specialists, business stakeholders, and site leadership to identify and implement technology solutions.
* Help coordinate hardware deployments, workstation setups, software installations, and equipment upgrades.
* Participate in network, infrastructure, and digital workplace support activities across multiple site locations.
* Monitor and escalate technical issues to specialized IT teams while tracking progress through resolution.
* Assist with maintaining IT documentation, processes, standards, and compliance requirements.
* Support meeting technologies, collaboration tools, and executive user requests as needed.
* Research emerging technologies and contribute ideas that improve IT services and business operations.
* Help evaluate opportunities for process improvements and automation within the IT environment.
* Build strong working relationships with end users while delivering responsive, customer-focused support.
** Projects You May Work On
*** Examples of projects may include:
* Digital workplace technology upgrades and deployments
* Hardware refresh and workstation migration initiatives
* Process improvement and automation projects
* Microsoft 365 optimization and user adoption efforts
* Network and infrastructure support initiatives
* IT asset management and lifecycle improvements
* Site technology modernization projects
* End-user experience enhancement initiatives#
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* Qualifications:

**** The following are
* required* for the role
*** Currently pursuing an Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, Computer Engineering, or a related technical field.
* Strong interest in IT support, networking, systems administration, digital workplace technologies, or infrastructure.
* Basic knowledge of computer hardware, operating systems, networking concepts, and Microsoft technologies.
* Familiarity with Microsoft Office 365 applications, including Outlook, Excel, Word, and PowerPoint.
* Strong troubleshooting, analytical, and problem-solving skills.
* Effective verbal and written communication skills with the ability to work with both technical and non-technical users.
* Ability to manage multiple…