Technical Analyst II Wires​/Hub FGPP

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Location: Tulsa
-TUL

Areas of Interest: Information Technology;
Payments

Pay Transparency Salary Range: Not Available

Final date to receive applications: 10/01/2026

BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates Trans Fund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions:
Bank of Albuquerque;
Bank of Oklahoma;
Bank of Texas and BOK Financial®.

Discretionary

At BOK Financial, our Payments Technology team supports mission‑critical wire and payment processing for Domestic and International Wires using the Fusion Global PAYplus (FGPP) Payment Hub. We are seeking a
Technical Analyst II
who enjoys working at the intersection of
payments operations, technology, and production support
.

This role is heavily involved in
payment rail implementations, complex issue resolution, vendor coordination, and ongoing production support
, ensuring payment workflows are stable, compliant, and scalable. You will partner closely with IT engineers, operations teams, vendors, and business stakeholders to keep high‑value, time‑sensitive payments flowing correctly every day.

The Technical Analyst II acts as a key liaison between Payments Operations and IT, with a focus on
wire payment processing, payment hub configuration, system integrations, and production support
. This role is accountable for analyzing complex payment issues, documenting requirements, supporting system testing, and coordinating with vendors and internal teams to deliver stable payment processing solutions aligned with BOKF’s payments modernization roadmap.

Unlike general UI/UX‑focused analyst roles, this position emphasizes payments data flows, ISO 20022 messages, wire processing life cycles, and operational impact
across multiple integrated systems.

Our mission is toempower our company, teammates and customers through the delivery of resilient and customer‑centric technology. We achieve this by leveraging our expertise in technology and deepunderstandingofour business units.

You will:

Provide
day‑to‑day application support
for the Payment Hub (FGPP) and related wire systems supporting Domestic and International Wires, including incident, problem, and change activities

Analyze and troubleshoot
payment processing issues
involving wire creation, validation, screening, posting, returns, and downstream reporting across integrated platforms (e.g., FGPP, DBIQ, Total Messaging, Total Screening)

• Partner with Payments Operations to understand real‑world processing issues and translate them into
  clear, actionable technical requirements

• Support
  testing activities
  including test planning, scenario design, execution, and validation for enhancements, defect fixes, and regulatory changes

Assist with
JIRA backlog management
, incident/problem tracking, and documentation to ensure transparency and auditability

• Create and maintain
  process documentation and runbooks
  to support operations and ongoing support models
• Communicate clearly with technical and non‑technical partners during time‑sensitive payment events

• Experience supporting
  complex, integrated application environments
  with…