Senior Manager, IT, Security & AI

Employee

Location:

Boulder, CO, relocation stipend available
Reporting To: Chief Technology Officer
Job Type: Full-time, Hybrid in office Boulder, CO
Work Authorization: Applicants must have legal authorization to work in the U.S. without the need for current or future sponsorship

Branch Lab is transforming healthcare commercialization with Pathwai™, the industry’s first Semantic Activation Platform. Our AI-native technology helps leading healthcare organizations and their agencies make smarter commercialization decisions and connect patients, providers, and caregivers to life-improving therapies and resources.

Built for the evolving privacy landscape, Branch Lab improves commercialization performance without relying on individual-level health information. By modernizing the industry’s technical infrastructure, we help organizations operate more efficiently and responsibly while improving how healthcare audiences are understood, reached, and engaged.

Branch Lab is helping build a more intelligent, efficient, and responsible model for healthcare commercialization.

We’re looking for a hands‑on leader to own and evolve Branch Lab’s internal IT, security, compliance, and AI enablement capabilities. This role will bring focused ownership to the systems and processes that keep Branch Lab secure, compliant, productive, and current as we grow.

You’ll manage the technology our employees rely on every day, continue to strengthen our security program, support SOC 2 and customer security reviews, and help us adopt AI throughout the business in a thoughtful and secure way.

A major part of the role is helping Branch Lab take advantage of rapidly evolving AI capabilities. You’ll identify opportunities to integrate AI into existing systems and workflows, evaluate emerging tools, build practical automations, and establish appropriate guardrails for how AI is used with company and customer data.

This is a highly hands‑on role. We are not looking for a traditional CISO or someone who primarily manages a large IT organization. We’re looking for someone who enjoys solving problems directly, can establish pragmatic processes, and can help the entire company work more effectively.

• Operate and continuously improve security controls across endpoints, identity, cloud services, and corporate systems.

• Own Branch Lab’s internal IT environment, including identity and access management, employee devices, SaaS applications, onboarding/offboarding, and day-to-day technology operations.

• Lead operational support for SOC 2, including control execution, evidence collection, remediation tracking, policy maintenance, and audit coordination.

• Own or coordinate responses to customer, partner, and vendor security and compliance questionnaires.

• Identify and implement practical uses of AI across the company, including integrations, automations, copilots, agents, and AI-enabled business workflows.

• Establish secure and responsible practices for adopting AI tools, including data handling, vendor evaluation, access controls, and appropriate use of company and customer information.

• Partner with Engineering, Product, Operations, and business teams to improve security, productivity, and automation while keeping processes pragmatic and lightweight.

• Experience owning or administering IT systems in a modern cloud-based organization.

• Strong understanding of identity, access management, endpoint security, SaaS administration, and security fundamentals.

• Experience supporting security or compliance programs such as SOC 2, including audits, evidence collection, risk remediation, or customer security reviews.

• Strong technical aptitude and the ability to troubleshoot integrations, APIs,…