Desktop Support
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-09-20
Listing for:
Rods
Full Time, Part Time
position Listed on 2026-09-20
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Desktop Support, Technical Support
Job Description & How to Apply Below
Desktop Support# Desktop Support Decatur Store - Decatur, TX 76234## Overview Salary Range $19.00 - $21.00
Position Type Full-Time/Part-Time Job Shift Day Travel Percentage Up to 25%
Category Information Technology## Description Decatur, TXJob Type Full-Time Status Non -Exempt Travel Approximately 30% travel required
Relocation
No relocation assistance provided
Candidate Requirements Local candidates preferred
Duties/Responsibilities
· Install and configure computer hardware, software, network printers, and scanners
· Monitor and maintain computer systems and related equipment
· Respond to service requests and technical issues in a timely manner
· Provide technical support across the company, including remote locations and out-of-state sites, both in person and remotely
· Set up accounts and equipment for new users
· Troubleshoot, repair, and replace equipment as necessary
· Run and terminate network cabling
· Work with vendors to resolve hardware and software issues
· Test and evaluate new technology solutions
· May be asked to assist other departments during periods of staffing shortages or increased workload
· Participate in on-call support rotation
· Perform other related duties as assigned
Required Skills/Abilities
· Minimum 5 years of desktop support experience
· Strong technical and logical troubleshooting skills
· Excellent problem-solving abilities
· Ability to prioritize tasks and meet strict deadlines
· Strong attention to detail
· Ability to work independently and as part of a team
· Ability to lift and carry equipment as needed
Education and Experience
· 5 years of help desk or desktop support experience
· 5 years of Windows support experience
Physical Requirements
· Prolonged periods of standing and working on equipment
· Must be able to lift up to 75 pounds at times
· Ability to perform repetitive movements over extended periods
· Must be available to work nights and weekends on a rotating basis
All positions are subject to back ground checks
Benefits:
* Dental insurance
* Employee discount
* Health insurance
* Paid time off
* Vision insurance
Experience:
* Help desk: 5 years
* Windows: 5 years
Work Location:
In person
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