Ambulatory Epic Trainer

Location: Northern

## Ambulatory Epic Trainer Apply locations:
Dallas, Texastime type:
Full time posted on:
Posted Yesterday job requisition :
JR
** Hours of Work :
** 40
* * Days Of Week :
** 5
* * Work Shift :
**** Job Description :
** Your Job:
* The Epic Trainer (ET) is to serve as an expert for Epic workflows and is responsible for conducting one on one and classroom training for clinical and non-clinical end users.
* The ET will provide any ongoing training and assist end users with Epic training-related questions.
* The ET will serve as a point of contact for end users and will work closely with the members of the Epic team to achieve the goal of providing training.
* The ET will provide ongoing service relationships between the Health Informatics Training department and its direct application customers, and is a liaison to other departments and entities. They will assist in reporting all issues that arise during support to the respective HIs.
* The ET must live in the DFW area and be able to travel to the Methodist hospitals and affiliated clinics for training and support.
* Supports the mission, vision, values and strategic goals of Methodist Health System.

Your

Job Requirements:

*
* Education:

*** Bachelor's Degree in healthcare informatics, nursing, or other related field preferred.
* Equivalent work experience in healthcare can replace the educational requirement.
* Credentialed in an Epic Application Module preferred; otherwise credentialed in primary Epic Application within first three months.
** Licenses and/or

Certifications:

*** Licensure as a Registered Nurse preferred - if licensed, maintains current licensure.
*
* Work Experience:

*** 1+ years of Epic Trainer experience is highly preferred.

Your

Job Responsibilities:

** Related Work Experience and Other

Skills:

*** Previous Informatics experience and experience with training during Epic implementation preferred.
* Routinely round and support your assigned hospital/clinic region.
* Continually assesses educational needs and provides additional training based on hospital/clinic rounding based on Signal data and results shared from Epic’s productivity reports.
* Experience facilitating classroom and one-on-one learning in a clinical setting preferred.
* Excellent written, oral, instructional, presentation and interpersonal skills focused on motivation and positive attitude. Highly self-motivated, directed and change oriented. Very strong customer orientation.
* Ability to analyze highly complex systems and workflows.
* Ability to conceptualize, plan, organize, coordinate, and manage the work assigned within the department.
* Ability to communicate concepts in elegant, concise, eloquent form to management and to cross-functional departments or teams verbally, in writing, and through pictures or diagrams when appropriate.
* Ability to manage assigned tasks and activities associated with an intended outcome and timeline.
* Ability to use appropriate interpersonal skills to give information to and receive information from coworkers and clients in a tactfully and professional manner.
* Ability to develop new skills.
* Ability to collaborate and build consensus with stakeholders, and at time ensuring convergence.
* Ability to understand and adhere to operational standards, policies, and procedures.
* Ability to identify risks and issues and report to Team Lead, Manager or Director in a timely manner with resolution or recommended.
* Ability to identify and recommend solutions for new and unfamiliar challenges.
* Ability to analyze data, draw conclusions and interpret results.
* Familiar with current issues and trends in healthcare and clinical operations in a healthcare system.
* Healthcare knowledge base that promotes a high level of credibility with organization end users and executives.
* Knowledge of Epic Software as well as other information systems, clinical software, and computer applications used in a healthcare setting.
* Demonstrates basic knowledge of change management principles and team work.
* Proficient in Microsoft software (Outlook, SharePoint, PowerPoint, Word, Excel etc.).
** Job Role s:
*** Works collaboratively with team members and informs leadership of all events pertaining to the operations of assigned applications and assigned projects.
* Conducts one-on-one and classroom training sessions for new and existing end users, delivered in person and via Zoom. Adapts training methods to accommodate different learning styles, experience levels, and technical proficiency.
* Schedules and delivers Epic desktop and…