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Field Medical Excellence — Enterprise CF Systems & Enablement

Job in Northern, Floyd County, Kentucky, USA
Listing for: Pfizer
Full Time position
Listed on 2026-09-21
Job specializations:
  • IT/Tech
    Change Management
Salary/Wage Range or Industry Benchmark: 176600 - 294300 USD Yearly USD 176600.00 294300.00 YEAR
Job Description & How to Apply Below
** ROLE SUMMARY
** The Field Medical Excellence (FME) Enterprise Systems & Enablement role is an enterprise-wide strategic role responsible for scaling customer-facing medical (CFC) technology and workflow solutions as well as digital enablement capabilities across US Oncology, US Commercial, Global, and International markets. This position drives the adoption, governance, and performance of enterprise platforms including One Med (and its transition to Life Sciences Cloud across US and International markets), Insight Xplorer, CLM (Closed Loop Marketing), Medical Scout, CFC dashboards, and KPI frameworks designed to amplify the efficiency and impact of customer-facing medical colleagues.  

This colleague works in collaboration with the FME (US and International), MEI and US, International, and Global medical stakeholders.

Sitting within the Field Medical Excellence function under ME&I, this colleague serves as the primary connector between FME leadership, country/field leads, MEI leadership and platform teams, brand partners, Medical Systems, and Digital to ensure enterprise solutions are fit for purpose, adopted at scale, compliant, and continuously improved. A core mandate of this role is to drive adoption of enterprise systems and enablement solutions that measurably reduce administrative burden for MSLs, FMDs, and FMOs, freeing capacity for high-value scientific exchange with HCPs and improving patient outcomes.

This position is open to US or International Pfizer colleagues with relevant experience in field medical operations, systems enablement, digital transformation, and/or enterprise technology strategy.
** ROLE RESPONSIBILITIES
**** 1.  Enterprise CFC Platform Deployment & Adoption
** Represent FME in the strategy, prioritization, governance, and adoption of enterprise-wide CFC systems including One Med to Life Sciences Cloud (LSC) transition in International and US markets, Insight Xplorer, CLM, Medical Scout, and FM dashboards. Serve as the FME voice in enterprise-wide steering discussions with stakeholders across US, Oncology, global and international markets.
** 2.  One Med / Life Sciences Cloud Transition (US & International)
** Partner with digital, medical systems, MEI, country leads, and global CRM teams to plan and execute the transition from One Med to Salesforce Life Sciences Cloud. Align data migration, user adoption, and change management strategies across US and International field medical teams as POC for FME. Ensure continuity of CFC workflows, KPI capture, and HCP engagement tracking through and beyond transition milestones.

Provide ongoing Life Sciences Cloud platform support post go-live, including serving as an escalation point for content-visibility and access issues, governing the content catalog, and coordinating with content administrators to resolve tagging and configuration errors.
** 3.  Early Pipeline & Clinical Development Support
** Support enterprise systems and enablement needs for colleagues engaged in early pipeline activities, coordinating with Clinical Development to ensure CFC platforms, dashboards, and AI tools accommodate pre-launch scientific exchange, investigator and site engagement tracking, and emerging compound insight-gathering. Partner with Clinical Development stakeholders and MEI to align system requirements and data flows across the pipeline continuum, from early-phase research through launch readiness.
** 4.  Medical Content & Communication Metrics Partnership
** Coordinate with Medical Content and Communication teams to extract and interpret meaningful content performance metrics — including engagement, reach, and utilization data — that guide ongoing content strategy and development. Translate platform and dashboard insights into…
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