Media Operations Technician

• Business Segment:
  Operations & Technology
• Compensation: USD 50,000 - USD 60,000 - yearly

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service.

We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, Dream Works Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood.

NBCUniversal is a subsidiary of Comcast Corporation. Visit  for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Role Overview:
NBCUniversal Media Operations is seeking a Media Operations Technician to support the end-to-end digital media supply chain. This role is part of a 24/7 operational environment responsible for quality control, preparation, and distribution of media assets across NBCUniversal broadcast, cable, streaming, international, and digital platforms. Abilty to perform quality control of content for NBCUniversal distribution using several technical processes & technologies including, but not limited to, Audio/Video QC, subtitle QC, audio language recognition, order prioritization, cross team communication and troubleshooting.

The ideal candidate is detail-oriented, technically capable, and able to thrive in a fast-paced, deadline-driven environment.

Key Responsibilities:

• Perform technical quality control (QC) of digital media assets, including long-form content, short-form content, metadata, captioning, subtitles, and various audio mixes.
• Verify audio, video, subtitle/caption, and metadata integrity to ensure compliance with NBCUniversal and distribution partner specifications.
• Support media ingest, transcode, edit, segmentation, and preparation workflows across multiple delivery platforms.
• Prepare and fulfill media assets for broadcast networks, owned-and-operated stations, Peacock, internation platforms, and other digital outlets.
• Conduct real-time, spot check, and file-based content QC to identify technical, legal, and creative issues.
• Maintain accurate metadata and media records within Media Asset Management (MAM) and workflow systems.
• Troubleshoot issues within media workflows, following established escalation paths and communicating status to stakeholders.
• Collaborate cross-functionally with Program Operations, On-Air Marketing, Programming, and external partners.
• Learn and execute new workflows, tools, and technologies introduced into the Media Operations ecosystem.
• Support departmental performance goals related to reliability, accuracy, and timeliness of deliveries.
• Perform additional duties as assigned.

Basic Qualifications:

• A High School Diploma and relevant certification or Associate's Degree in Media or Communications, or equivalent…