IRIS Solution Specialist Student

## IRIS Solution Specialist Student Apply:
CMU Main Campus, Grand Junction, CO:
Part time:
Posted 30+ Days Ago:
End Date:
September 30, 2026 (8 days left to apply):
JR100249
** FLSA Status:
** United States of America (Non-Exempt)
** SECTION I - OUR VALUES CULTIVATE OUR VISION AND CULTURE
** At CMU, we believe in acting from a foundation of goodwill. This belief gives us the courage to form meaningful relationships, embark on joint endeavors and take risks in the pursuit of new possibilities. It’s this courage that enables the Mavily to explore new ways of thinking and doing, knowing that there is no perfect solution, no perfect idea.
From this place of humility and courage, we’ve built a culture of resilience. We invest in the future by continuously adapting to change, overcoming challenges, and seizing new opportunities. We recognize that change is constant, and our resilience allows us to embrace it with confidence. Endless curiosity drives us to approach the unexpected as if it were expected, seeing opportunities for discovery and renewal in every challenge.

In this community rooted in love and dignity, curiosity thrives, leading to endless opportunities for growth and advancement.
Inspired by the soul of the West—the spirit that our region embodies—we emerge as a force for positive change, harnessing our collective power to build a Human Scale University that reflects our values and brings to life our shared vision of the world we aspire to create.

*** Colorado Mesa University Core Values**
* ** Love
- ** Extending oneself for nurturing the growth of self and others  
** Dignity
- ** Respecting the intrinsic value of each person and believing that others act from a foundation of goodwill  
** Courage
- ** Taking risks in the pursuit of new possibilities  
** Humility
- ** Suspending one’s ego and pride to recognize that no idea is perfect and being open to the input of others  
** Resiliency
- ** Investing in the future by adapting to changes, overcoming challenges and pursuing Opportunity  
** Curiosity
- ** Cultivating awe and exploring the unknown  
** Power
- ** The strength to act collaboratively with individual agency to achieve our goals
** JOB DESCRIPTION
***
* Summary:

** This position exists to provide direct customer service to students, parents, guests, faculty, and staff who interact with the Colorado Mesa University IRIS Department. As an IRIS Solution Specialist, you will be responsible for assisting customers at the front desk, answering phone calls, and responding to emails. The IRIS department serves all student enrollment needs, including registration, financial aid, student accounts, billing, and student records.

The Solution Specialist is required to promote a welcoming environment where students can ask questions and get support to encourage student success.
*
* Essential Duties and Responsibilities:

*** Fulfill IRIS office operations. This includes, but is not limited to, answering/directing phone calls, responding to emails, staffing the front desk, keeping detailed records, booking appointments, and other projects as assigned
* Communicate with students, parents, guests, and other staff to assist with student needs
* Contact students to provide vital information during various outreach campaigns
* Utilize Colorado Mesa University website to provide information to students
* IRIS works collaboratively with many departments; therefore, candidates must be willing to work cooperatively to find answers and solutions in a timely manner
* Maintain a positive, professional attitude at all times
*
* Qualifications:

*** Applicant eligible for Work Study or Mavworks funding is preferred.
* Candidates must demonstrate a strong commitment to learning and being part of a team
* This position handles…