Director of Data Governance

The Director of Data Governance is a senior leadership role that owns NVA’s enterprise data governance strategy, operating model, and framework, and is accountable for the quality, consistency, and integrity of data across the organization. Reporting to the VP, Data & Analytics, the Director sets governance direction for NVA’s nearly 1,000 veterinary hospitals and corporate functions—leading a team of Data Steward & Governance leads, a Data Literacy & Enablement lead, and a Manager of Data Support, and directing an enterprise-wide network of data stewards, data owners, and data product owners.

As chair of NVA’s Data Governance Council, the Director holds decision rights over governance policy, data ownership, and enterprise data standards, and partners with senior leaders across Data & Analytics, Legal, Compliance, and the business to embed a culture of data accountability s role is central to NVA’s mission of delivering excellent, accessible veterinary care: it ensures that the data underpinning clinical, operational, and financial decisions—and the regulatory posture that protects the enterprise—meets the highest standards of trust and integrity.

Reports To: VP, Data & Analytics

About :
National Veterinary Associates is one of the largest and most respected communities of veterinary hospitals in the world, operating nearly 1,000 hospitals in North America, including in all 50 states, and caring for 8,000,000+ animals annually. NVA is backed by JAB Holding, a leading private equity firm. Each person who joins NVA is motivated by our mission to provide excellent, accessible care to improve the lives of animals and the people who love them.

NVA has been extremely successful over its 25+ year history and we’re very excited about our next chapter as we work toward our shared vision of revolutionizing the pet care experience to provide more fulfilling lives for pets, their companions, and our team.

What You’ll Be Doing (Key Responsibilities):

• Own and continuously mature NVA’s enterprise data governance framework—policies, standards, processes, and operating model—establishing the authoritative standards that govern how data is managed across all business domains.
• Build and lead an enterprise-wide network of data stewards and data owners across corporate functions and hospital operations, defining the roles, decision rights, and accountability structures that hold the organization responsible for data quality and governance adherence.
• Direct the integration of governance guardrails across the full data product lifecycle—from ingestion in the data lake through consumption in reporting and self‑serve analytics—partnering with data product owners and the broader Data & Analytics organization.
• Establish enterprise standards for the business glossary, data dictionary, and metadata management, ensuring a single, authoritative understanding of critical data elements across the enterprise.
• Define and own the data quality metrics and KPIs that measure enterprise data health; set targets, monitor performance through Microsoft Purview and related tooling, and drive root‑cause resolution with the appropriate data owners and engineering teams.
• Establish and chair NVA’s Data Governance Council, convening senior leaders and domain representatives to set governance priorities, adjudicate data ownership decisions, and drive enterprise‑wide adoption of governance standards.
• Own the enterprise capabilities for data lineage, data cataloging, and master data management (MDM), ensuring traceability and integrity of critical data assets from source systems through to analytics and reporting layers.
• Ensure NVA’s data governance program meets applicable regulatory and privacy requirements, including CCPA and state…